How we handle diagnosis, repairs, warranty, your data and payment.
We diagnose your device at no charge and give you a clear quote before doing any work. You decide whether to proceed.
Repairs are backed by a 90-day warranty covering the specific work performed. The warranty does not cover new damage, liquid exposure, or unrelated faults that appear after the repair.
Most repairs are completed within a few business days, depending on the fault and parts availability. We give you an estimate with your quote.
We access only what a repair requires and we don’t share your data. For business clients, confidentiality agreements are available on request. Always keep your own backup when possible — some faults put existing data at risk.
Payment is due on completion, once the repair is tested and approved. Diagnosis remains free whether or not you proceed.
If a board can’t be repaired or isn’t worth repairing, we tell you honestly and you owe nothing for the diagnosis.
Questions about a specific repair? Call us at (201) 257-2357.
Tell us what is wrong — free diagnosis, no obligation.